Managing people

This technical note contains a scale measuring Type-A behavior patterns (Bortner, 1969), describes its impact on individuals and organizations, contains...

Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated...

A summer intern in the Supplier Development department at XS Inc. is participating in a two-day Value Stream Mapping (VSM) event at SysInteg. This is...

Set yourself on the path to greatness. If you read nothing else on performing at your highest level, read these 10 articles. We've combed through hundreds...

This case describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation....

After early successes in a very selective management-training program, Daniel Oliveira, a young manager for Brazilian fashion chain Clothes & Accessories,...

A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now solve problems and ensure quality,...

Provides an introduction to the key concepts and questions individuals encounter in a diverse workplace. These concepts and questions are organized around...

WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military....

Supplements the (A) case. Designed as an in-class handout.

There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time...

Supplements the (A) case.

Presents suggestions for ensuring a good start in a professional services career.

Personality theory. The individual frame of reference.

KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that...

Set in 2018, the case describes the evolution of the Indian Premier League (IPL), a franchise-based professional cricket league in India. Since its inception...

Supplements the (A) case. Designed as an in-class handout.

Jody Leleck has been appointed the principal of Broad Acres Middle School in Montgomery County, Maryland. The school is underperforming all other schools...

In 2015, GlaxoSmithKline (GSK) moved from target-driven sales, to a no-sales target regime. This change involved the sales incentives plan and performance...

Describes management's attempts to design and install a sophisticated planning and control system in an international company as it changes its strategy....

Four commitments leaders can make to support their youngest employees.

Without adjusting workloads, a schedule change can make burnout worse.

Employee stress levels are at an all-time high, according to Gallup’s new “State of the Global Workforce” report.

CEOs need more support than an executive assistant can provide.

For years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help...

They're easy to game on an individual level - and probably won't reflect real value added.

It goes far beyond exchanging information.

Past performance isn’t always the sole measure of what someone can really do.

Four ways bosses can create them.

Overcome unconscious bias using humility and empathy.