Leadership and managing people

Prioritize, build trust, simplify, and prepare.

More than ever, companies need leaders who are good with people.

Employee stress levels are at an all-time high, according to Gallup's new "State of the Global Workforce" report.

There's more to do than taking the day off.

As the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both the...

Four commitments leaders can make to support their youngest employees.

Without adjusting workloads, a schedule change can make burnout worse.

New CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow...

Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed,...

Debunking three common misconceptions.

It's no longer enough to keep your board happy and appease shareholders.

How to unleash innovation, energy, and commitment

Resignations are at an all-time high, and companies desperate to fill vacancies are trying everything from pay raises to trendy perks. But those interventions...

It goes far beyond exchanging information.

The burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them.

The would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the...

Researchers found that it supersedes charisma, influence, power, personality, attractiveness, and genius.

After two years of disruption, volatility will only continue to increase.

Five ways to build trust.

Each year management consultants in the United States receive more than $2 billion for their services.1 Much of this money pays for impractical data and poorly implemented recommendations.2 To reduce this waste, clients need a better understanding of what consulting assignments can accomplish. They need to ask more from such advisers, who in turn must […]

The cases focus on how Zhang Ruimin, CEO of the Qingdao refrigerator factory, managed to turn around a nearly bankrupt factory which produced bad quality...

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices,...

When it comes to mentoring, women face more barriers than men. Here's how men can help change that. Increasingly, new employees and junior members of...

Charles Foley, vice president of the computer retailing firm Sayer MicroWorld, must decide whether or not to fire his employee, Kathryn McNeil, a 37-year-old...

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices,...

Ramsey Walker, a second-year MBA student, must decide how to control a family business as an absentee owner. After providing background details on the...

Supplements the (A) case.

When The Monk and the Riddle was released two years ago, Silicon Valley was the place to be. Today, the once-booming Internet gold rush epitomized by...

Case A describes a leadership crisis affecting the managing director of the German construction company S?BU Holzbau GmbH. In 2013, severe organizational...

A summary of the major themes discussed in the seventh class of The Moral Leader (EC curriculum).

The cases focus on how Zhang Ruimin, CEO of the Qingdao refrigerator factory, managed to turn around a nearly bankrupt factory which produced bad quality...

Since the mid-1980s, Sona Steering Systems (later renamed as Sona Koyo Steering Systems Ltd) has been a competitive player in the Indian auto component...

Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging...

Supplements the (A) case.

Rob Thomas describes some of the challenges he has faced as a white, middle-aged man who is managing director of a mid-size consulting firm where he is...

This is a follow up of 'Ramesh and Gargi (A)'. Part A describes the deterioration of the relationship between three people in an organization. Ramesh,...

Managing the human side of work. Research by Daniel Goleman, a psychologist and coauthor of "Primal Leadership," has shown that emotional intelligence...

This case shows how the Roman army adopted the tactics, types of arms, and pieces of armor that were effectively used by its adversaries. Besides equipment,...

Focuses on the communications in the period immediately following the March 24, 1989 Alaska oil spill caused by the Exxon Valdez. Includes the text of...

Prioritize, build trust, simplify, and prepare.

More than ever, companies need leaders who are good with people.

Employee stress levels are at an all-time high, according to Gallup's new "State of the Global Workforce" report.

There's more to do than taking the day off.

As the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both the...

Four commitments leaders can make to support their youngest employees.

Without adjusting workloads, a schedule change can make burnout worse.

New CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow...

Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed,...

Debunking three common misconceptions.