Employee retention

It’s easier than you think.

Resist the temptation to counteroffer.

In the frantic need to hire for open positions, it can be easy to forget about the people who stick around.

An analysis of 9 million global employee records sheds light on key trends around which employees are most likely to quit.

Don’t wait until their exit interview to find out what they really think.

Takeaways from a survey of 5,600 mid-career workers.

Asking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...

Many companies spend a great amount of time money investigating the causes of employee turnover—for example, through programs of exit interviews. Usually the intent behind such studies is to find out why people leave—the idea being that if a company can identify the reasons for terminations, it can work to hold terminations, and turnover, down. […]

The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs,...

They're some of the most expensive mistakes you can make.

What leaders can do when they spot this bad behavior.

Leaders create the conditions that lead to burnout — or prevent it.

A roadmap for leaders in the hybrid era.

It’s good for people — and for the bottom line.

Implementing a formal program could boost retention by up to 50%.

And get a real answer.

With today's staffing shortages, the usual solutions just won't cut it.

In the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them--why they stay, why...

Try to hide the shock.

One is about what people do; the other is about who they are.

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield...

Cathy Benko pulls together a group of Deloitte and Touche's top partners for a weekend discussion of the Initiative for the Retention and Advancement...

Highlights the issue of high employee turnover in a multi-site, international subsidiary of a large resort company. Also described are service-quality...

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

Supplements the (A) case.

Supplements the (A) case. A rewritten version of an earlier supplement.

The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as 'Opportunity...

By December 2018, entrepreneur Joe DeLoss's fried chicken company, Hot Chicken Takeover, has opened three restaurants in Columbus, Ohio using an unconventional...

Imagine designing the best company on earth to work for... What would that company be like? How would you build and sustain it? As a leader, you need...

Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts...

Nationwide is "on your side," but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital...

In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates....

Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees...

Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide....

Clorox's Brita skillfully exploits a tide of water safety concerns, growing a home water (filtration) business from inception to a 15% U.S. household...

This case discusses the problem of balancing demand and supply of professionals over time using a fictional scenario.

Millenium Media's CEO reviews the company diversity report and considers the challenges of maintaining a diverse workforce in light of the news that three...

A business unit leader faces a major decision when an employee critical to a high profile transaction asks for a unique compensation arrangement that...

All hiring managers want to hire the "right" person for each position. Only half succeed. The other half end in failure, impeding direct projects as well...

It’s easier than you think.

Resist the temptation to counteroffer.

In the frantic need to hire for open positions, it can be easy to forget about the people who stick around.

An analysis of 9 million global employee records sheds light on key trends around which employees are most likely to quit.

Don’t wait until their exit interview to find out what they really think.

Takeaways from a survey of 5,600 mid-career workers.

Asking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...

Many companies spend a great amount of time money investigating the causes of employee turnover—for example, through programs of exit interviews. Usually the intent behind such studies is to find out why people leave—the idea being that if a company can identify the reasons for terminations, it can work to hold terminations, and turnover, down. […]

The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs,...

They're some of the most expensive mistakes you can make.